You might notice that there is nothing more recent than 2022. I'm still producing plenty of content however! Check out my LinkedIn feed as well as my LinkedIn Learning courses. And you can always see where I'll be both virtually and in-person on my ...
Over the years, I’ve heard the same question again and again each time a new type of consumer technology starts trending and becoming part of popular culture: “So,” someone asks, “how is this going to change how you do user research?” I heard this question ...
I am excited to announce the kickoff of one of my most intriguing adventures yet: writing a book on UX careers for Focal Press! While there are plenty of career books and plenty of UX methods books on the market, there is no one comprehensive ...
While “white-labeling” has been associated most commonly with limited-edition musical recordings, it has also come to refer to a situation where a product or service is provided to a company and that company then sells that product or service under their own brand. For a ...
I frequently receive email messages from recruiters, asking whether they can submit my name to their client for some UX job or other. I always like reading the job descriptions because they help me to stay current on what skills are most in demand in ...
I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my Twitter account and noticed that our rendezvous ...
Article Abstract: This article focuses on how user experience research is unique in the marketing research space and why qualitative researchers must understand the differences to succeed in usability testing. While both marketing research and user experience (UX) research certainly add commercial value, marketing research ...
When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare ...
For most of my career as a UX consultant, I have worked full time on some company’s payroll. A number of years back, one very large consulting organization hired me for a 6-month, full-time gig, working on site for a client. When, at the appointed ...
While at the User Experience Professionals Association (UXPA) International conference last month in Washington, D.C., I spent a lot of time talking with attendees. I heard all sort of interesting things there, but one simple comment resonated with me: as an attendee looked around the ...
For many of us who have UX careers, it's likely that we find numerous aspects of our work pretty exciting. But exciting work will always wax and wane as UX projects come and go. While your salary may be constant, you may not always enjoy ...
Networking is critical regardless of what your career is. That said, by definition user experience is centered on understanding people: the people we design for, the people that participate in our research studies, and the people that ultimately use our end products. Give your UX ...
As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me, they will definitely incorporate usability into their project. They will ...
