This site is an archive for blog posts from 2011 - 2022.

For more recent posts please see my LinkedIn page.

To learn more about what I do professionally check out Lebsontech.com.

UX for Good: Research, evaluation and strategy for low-cost or no-cost —just ask!

The offer: Will work for low cost or no cost to do good Effectively immediately, I will offer up any time that I don’t have regular rate UX work to work where it would otherwise be unaffordable to bring on someone of my seniority. If you ...

By |2020-12-04T09:01:40-05:00December 2nd, 2019|Advocating for UX, Consulting, Freelancing, UX Adventure|

Think about more than just your users: Practice nice UX

As user experience professionals, we’re a passionate lot. We care deeply about the user – the customers that we design for. We look for meaning. We feel empathy, sometimes painfully so. But in our drive to help those users have meaningful interactions with the products ...

By |2020-12-04T09:01:41-05:00March 4th, 2019|Advocating for UX, User Research, UX Career|

Should you do UX work in the Federal government when you don’t agree politically?

For much of my UX career, I’ve been pretty solidly tied to the Washington DC region. While I’ve never committed to any one specific industry, just given the amount of Federal UX work that has been available locally, Federal-related contracts have been responsible for a ...

By |2020-12-04T09:08:33-05:00March 1st, 2017|Advocating for UX, Consulting, Government, UX Career|

How to create a culture of accessibility

I was recently asked by a UX colleague how he might be able to incorporate accessibility into his company’s organizational culture. Although he felt personally that accessibility was very important and even had the budget to hire staff that was knowledgeable in principles of accessibility, ...

By |2020-12-04T09:08:34-05:00August 30th, 2016|Accessibility, Advocating for UX|

Nonsensical UX: The Strange Case of an Elevator Touch Screen

My flight arrived into Boston right on time, and I smoothly made it to the hotel with plenty of time to spare before my first participant was to arrive for some conference usability test sessions.  I used the time to check into my hotel room ...

By |2020-12-04T09:13:25-05:00June 25th, 2014|Advocating for UX|

Intercom Magazine – Making Usability a Priority: Advocating for the Value of User Research

As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me, they will definitely incorporate usability into their project. They will ...

Usability: What a Project Manager Needs to Know – Part 2

Update 3/29/13 This blog has been the basis for: Lebson, Cory. 2012. "Making Usability a Priority: Advocating for the Value of User Research (PDF)." Intercom Magazine. October 2012. Lebson, Cory. "Making Usability a Priority: Advocating for the Value of User Research." Society for Technical Communication (STC) ...

By |2020-12-04T09:08:45-05:00February 21st, 2012|Advocating for UX, Project Management, User Research|

Usability: What a Project Manager Needs to Know – Part 1

Update 3/29/13 This blog has been the basis for: A reprint on usability.gov (May 28, 2014) Lebson, Cory. 2012. "Making Usability a Priority: Advocating for the Value of User Research (PDF)." Intercom Magazine. October 2012. Lebson, Cory. "Making Usability a Priority: Advocating for the Value of ...

By |2020-12-04T09:08:45-05:00February 8th, 2012|Advocating for UX, Project Management, User Research|

How do you convince them to see the world through a different lens?

A friend asked me if I could take a quick look at a web interface that he was building. I reviewed the site and emailed him a few usability suggestions to consider. The suggestions basically focused on his approach to include a number of additional ...

By |2020-12-04T09:08:46-05:00December 12th, 2011|Advocating for UX, User Research|
Go to Top