This site is an archive for blog posts from 2011 - 2022.

For more recent posts please see my LinkedIn page.

To learn more about what I do professionally check out Lebsontech.com.

UX Magazine – AI Bots and User Research: Adapting Our Methods

Over the years, I’ve heard the same question again and again each time a new type of consumer technology starts trending and becoming part of popular culture: “So,” someone asks, “how is this going to change how you do user research?” I heard this question ...

By |2020-12-04T09:08:34-05:00June 2nd, 2016|Posted elsewhere, Publication, User Research|

Aquent Blog – UX Careers and Artificial Intelligence

If you have seen “careers” and “artificial intelligence” in the same sentence, it’s likely because there is yet another article wondering whether certain jobs will soon be done faster and more reliably by an intelligent algorithm. Employers who hire UX professionals needn’t worry about their ...

By |2020-12-04T09:08:34-05:00April 1st, 2016|Posted elsewhere, UX Career|

UXPA President’s Corner Blog: A Year of Changes

When I accepted the position of president for 2014, I could never have guessed what this year had in store for the organization.  It has been quite a year: a year with some surprises and a number of changes as we assessed how and where ...

By |2020-12-04T09:08:35-05:00December 7th, 2014|Posted elsewhere, UXPA|

UX Magazine – Go Ahead, White-Label Your Services

While “white-labeling” has been associated most commonly with limited-edition musical recordings, it has also come to refer to a situation where a product or service is provided to a company and that company then sells that product or service under their own brand. For a ...

By |2020-12-04T09:08:36-05:00July 18th, 2014|Consulting, Posted elsewhere, Publication, UX Career|

UX Magazine – The Hidden Value of UX Connectors and the Future of Our Community

I was in Austin, Texas recently and, following the rules of UX Adventure, I took the opportunity to coordinate with some Austin UXers to meet at a local bar. On the day of the meetup, I checked my Twitter account and noticed that our rendezvous ...

By |2020-12-04T09:08:37-05:00April 10th, 2014|Posted elsewhere, Publication, UX Career, UX Leadership|

Quirk’s Marketing Research Media – What Qualitative and UX Researchers Can Learn From Each Other

Article Abstract: This article focuses on how user experience research is unique in the marketing research space and why qualitative researchers must understand the differences to succeed in usability testing. While both marketing research and user experience (UX) research certainly add commercial value, marketing research ...

By |2020-12-04T09:08:37-05:00March 24th, 2014|Posted elsewhere, Publication, User Research|

UXmatters – Lessons from Disaster Research

When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare ...

By |2020-12-04T09:08:38-05:00March 10th, 2014|Disaster UX, Posted elsewhere, Publication|

GIANT UX Blog – UX Is Community

By definition, user experience is about understanding people in order to improve products and services. The term “user experience” is an umbrella term (not the only one, but seemingly the most popular one these days) used to encompass a variety of related career tracks, from ...

By |2020-12-04T09:08:38-05:00March 3rd, 2014|Networking, Posted elsewhere|

UXPA President’s Corner Blog: Beyond UXPA: Connect with the wider UX world

Engage with us: It goes without saying that we at UXPA want to engage with you – to engage at an international level, and, wherever our chapters exist, at a chapter level as well. Both UXPA International and our UXPA chapters have a lot to ...

By |2020-12-04T09:08:39-05:00February 2nd, 2014|Posted elsewhere, UXPA|

UXPA President’s Corner Blog: Looking forward to an amazing year

UXPA has meant a lot to me and has been a professional home to me for the past ten years, first at a local chapter level, and shortly after, at the international level as well. I am very much looking forward to leading UXPA this ...

By |2020-12-04T09:08:39-05:00January 20th, 2014|Posted elsewhere, UXPA|

UX Magazine – These Are My People: The Value in UX Organizations

While at the User Experience Professionals Association (UXPA) International conference last month in Washington, D.C., I spent a lot of time talking with attendees. I heard all sort of interesting things there, but one simple comment resonated with me: as an attendee looked around the ...

By |2020-12-04T09:08:41-05:00August 21st, 2013|Networking, Posted elsewhere, Publication, UX Career, UX Leadership, UXPA|

Intercom Magazine – Making Usability a Priority: Advocating for the Value of User Research

As a consultant specializing in user research, studying how users interact with Web and mobile resources, I wish I could give my clients a short contract to sign promising that if they work with me, they will definitely incorporate usability into their project. They will ...

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