This site is an archive for blog posts from 2011 - 2022.

For more recent posts please see my LinkedIn page.

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UX for Good: Research, evaluation and strategy for low-cost or no-cost —just ask!

The offer: Will work for low cost or no cost to do good Effectively immediately, I will offer up any time that I don’t have regular rate UX work to work where it would otherwise be unaffordable to bring on someone of my seniority. If you ...

By |2020-12-04T09:01:40-05:00December 2nd, 2019|Advocating for UX, Consulting, Freelancing, UX Adventure|

Is it better to be an employee or a freelancer in a recession?

It was June of 2008 and I was a research director, working in-house at I had gotten in my head that maybe it was time to go freelance and after giving it a lot of thought, I decided that the decision was the logical ...

By |2020-12-04T09:01:40-05:00September 23rd, 2019|Freelancing, UX Career|

What’s it like to live and work in the DC area as a UX professional?

I represent the fifth generation of my family to live in Maryland and have spent about 35 years of my life here in the state. For the past 15 of those years, I’ve lived in the DC suburbs of Silver Spring in Montgomery County, solidly ...

By |2020-12-04T09:01:40-05:00September 16th, 2019|Consulting, Freelancing, Government, UX Career|

Maintain your routines to avoid work-travel stress

A family member recently voiced concern about all the traveling that I have been doing. He told me the stress of all the travel seemed unsustainable in the long term, and he couldn’t imagine that I would be able to continue doing so much business ...

By |2020-12-04T09:01:41-05:00April 17th, 2018|Consulting, Freelancing|

Be prepared for the cadence of freelance work

Work flow was good… Four weeks ago I was feeling pretty confident about the remainder of 2017. A client had locked in the last week of November for an international usability study and another client sounded reasonably confident that they’d want a large three-part local ...

By |2020-12-04T09:01:42-05:00November 21st, 2017|Consulting, Freelancing|

Healthy Living: Get fit by treating your body like a work project

On turning 40 Since my teenage years, I’ve always tried to do some kind of exercise. In those days, I’d go running with my father, go biking on the streets of Baltimore County and go swimming at the pool where I worked as a lifeguard. ...

By |2020-12-04T09:01:42-05:00July 31st, 2017|Consulting, Freelancing, UX Career|

Should freelancers respond to RFPs?

For the most part, my user research and evaluation freelance work comes through referrals. That means I spend my business development time on being visible and present in the UX/tech world, and then work comes through either people who know me personally or who refer ...

By |2020-12-04T09:01:43-05:00June 23rd, 2017|Consulting, Freelancing, UX Career|

Be an employee or be a freelancer but be cautious when it’s full-time work that’s a bit of both

I often hear from my UX colleagues that they are thinking of going off on their own. They tell me that they’re ready to make the leap to freelancing and think that they have found their first gig – maybe it’s a 3-month contract, or ...

By |2020-12-04T09:08:32-05:00April 5th, 2017|Consulting, Freelancing, UX Career|

Freelancers Onboarding Freelancers

I’ve enjoyed working as a freelancer for the past 8 years and have largely found that I can maintain a workload that matches what can be done by myself and Edie (the second person on my two-person team). Occasionally, however, the workload goes beyond what ...

By |2020-12-04T09:08:33-05:00October 31st, 2016|Consulting, Freelancing, UX Career|

Is bigger better when you’re a freelancer?

As a user experience (UX) consultant/freelancer with a small business, whenever there is a new project opportunity, I need to decide whether or not to accept the project. I have to think about how well the project fits with the existing skillset and schedule for ...

By |2020-12-04T09:08:34-05:00January 14th, 2016|Consulting, Freelancing, UX Career|

Lessons learned from five weeks “on the bench”

Since I left the W-2 world in 2008, my work flow has been pretty much non-stop with an average of perhaps 35 hours a week of billable time and another 10 hours per week of non-billable time.  The non-billable time was spent largely on things ...

By |2020-12-04T09:08:38-05:00March 20th, 2014|Consulting, Freelancing, UX Career|

How Much Should a Small Business Owner Pretend?

I’m a small business owner. My office is in my basement. The basement was converted into a two-room “in-law suite” apartment by the prior owners. We use one room as my office and the other room as my wife, Aviva’s, office. We also have a ...

By |2020-12-04T09:11:31-05:00August 7th, 2011|Consulting, Freelancing|
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