When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare ...
Update 5/14/13: Just found a very relevant article on Consumer Reports: How can I get prescription drugs during an emergency? We recently had the opportunity to do a research study with survivors of large-scale flooding who were themselves above the age of 65 or else ...
My initial training in usability occurred during my undergraduate years, within the framework of my bachelor’s degree in psychology. The research methodology that was applied to usability fit well within an experimental psychology approach. After graduating with my psychology degree, I decided to pursue a ...
[Update 3/29/13 - This blog has been the basis for: Lebson, Cory. 2011. "The Critical Importance of Web Usability in Disasters: Agency-Wide Efforts to Promote Usability at FEMA (PDF)." International Association of Emergency Managers (IAEM) Bulletin, Vol. 28, No. 11. November, 2011.] In the last ...
[Update 3/29/13 - This blog has been the basis for: Lebson, Cory. 2011. "The Critical Importance of Web Usability in Disasters: Agency-Wide Efforts to Promote Usability at FEMA (PDF)." International Association of Emergency Managers (IAEM) Bulletin, Vol. 28, No. 11. November, 2011.] Lebsontech has been ...
Update 7/2/12 - I wrote this blog post about 1.5 years ago and again am in a similar situation. Actually worse as it's been 3 days since my home (and thus my office) has had power. Some ways that I've improved the process of business ...
