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UXmatters – Lessons from Disaster Research

By Cory Lebson|2020-12-04T09:08:38-05:00March 10th, 2014|Disaster UX, Posted elsewhere, Publication|

When the life-threatening catastrophe Hurricane Sandy hit the Northeastern United States, proper disaster preparedness and disaster response and the subsequent recovery all depended on people having a good user experience with Web and mobile information resources. These resources provided information that helped people to prepare for the disaster and, subsequently, let them apply for recovery assistance during the aftermath of the disaster. In disastrous situations like this, the right information needs to be immediately available to people because there may not be time for a second chance to obtain it….

See full article: Lebson, Cory. “Lessons from Disaster Research” UX Matters (March, 2014).

Image Courtesy of Leonard Zhukovsky/Shutterstock

About the Author: Cory Lebson

Cory Lebson has been a user experience consultant for over 20 years and is the Principal and Owner of Lebsontech LLC. Lebsontech is focused on user research and evaluation, user experience strategy and UX training. Cory is the author of The UX Careers Handbook and is a LinkedIn Learning instructor. Cory also speaks frequently on topics related to UX career development, user experience, user research, information architecture, and accessibility. He has been featured on the radio and has also published a number of articles in a variety of professional publications. Cory has an MBA in marketing and technology management, as well as an MA in sociology and a BS in psychology. Cory is a past president of the User Experience Professionals Association (UXPA) International and is also a past president of the UXPA DC Chapter.